Enrollment and Scheduling
Changing Your Course Start Date or Schedule
Selecting Course Start Dates
Guild - Dropping Your Program
Video - Selecting Course Start Dates
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Start Dates Showing "??"
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Prerequisites for eCornell Courses
Do I Have To Select Start Dates For All Of My Courses?
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Organizational Partner Drop/Transfer Policy
Video - How To Change Your Course Start Dates
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What To Do If You Don't Pass a Course
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Difficulty Accessing Course Materials in China
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Converting a Google Docs File to Another Format for Submission
Marriott SSO Login Instructions
Understanding Your Grade Book
Research Paper Review
Cannot Access "Take me to my courses"
Navigating The Course Environment (Canvas)
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Creating A Video Response In A Discussion
New Student Orientation
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Required Materials for HAME507 and HAME508
No Courses On Your Dashboard
Course Access After The End Of Instruction
Account Management
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Change The Language for Your Course Environment in Canvas
eCornell Plagiarism Policy
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Cornell University NetID and .edu Email Address Eligibility
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Sync Course Calendar With Outlook Calendar
Records and Completion
Video - Downloading Your Student Record / Transcript
US Authentications Services
PDU Category For PMI Recertification
Downloading Your Student Transcript
Grading Scheme
Leverage Your Credential
Filling out your In-School Deferment Request form (OMB No. 1845-0011)
Locating An Old Credential
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Video - How To Download Your Certificate
Request official verification of your CEUs
Ordering a Hard Copy of Your Certificate or Credential
Does the Certificate Say eCornell or Cornell University?
Tuition And Tax Credits
Trouble Downloading Your Certificate/Credential
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Why am I seeing different grading types on my transcript?
Recommendation Letter / Reference
Continuing Education Units (CEU)
Academic Credit For eCornell Courses
Certificate vs Certification
Editing Your Name On Your Record
Video - How To Download Your Confirmation of Completion Letters
1098-T Form
Troubleshooting
Alternatives to Microsoft Office to Complete Coursework
Clearing Your Browser's Cache
Login Issues / Trouble With Username and/or Password
Using a Tablet or Mobile Device
Technical Requirements For eCornell Courses
"Entity Not Found" Error Message
Course Content Not Loading - Troubleshooting
Mac Users - Converting a Pages File to Another Format for Submission
Help With Technical Issues
Trouble Logging in to your eCornell Account
Trouble With Course Poll or Survey
On-Demand
On-Demand Student Transcript
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On-Demand Credential Eligibility
On-Demand Lessons Not Showing as Complete
Accessing On-Demand Lessons
On-Demand Lesson Length of Access
Saving Your Place in On-Demand Courses
Cornell Staff/Student: Starting On-Demand Courses With Your Cornell NetID
Keynotes
Keynotes: Will you share documents shown in the Keynote?
Keynotes: Will I be able to earn CEUs?
Keynotes: Is this event free?
Keynotes: Trouble Registering For a Live Event
Keynotes: Unsubscribe From Mailing List
Keynotes: Will this event be recorded?
Special Programs
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- Cannot Access "Take me to my courses"
Cannot Access "Take me to my courses"
I get logged out after clicking "Take me to my courses"...
If you are logged out after clicking "Take me to my courses," this can mean:
- You have not yet selected start dates for your program. If you have just purchased your program, to select start dates, please visit this article.
- You have selected start dates, but your courses have not yet opened. Please wait until 9 AM Eastern Standard Time on the day that your course begins for course access.
- You are enrolled through one of eCornell's corporate partners and have access to the On-Demand platform. If you know you are taking On-Demand courses, log in via ondemand.ecornell.com instead.
- You may have created multiple accounts. Reach out to Student Support via ec_helpdesk@ecornell.com and list out any email addresses you own. If you have multiple accounts, Student Support can provide options for merging your information into a single account.
