Enrollment and Scheduling
Changing Your Course Start Date or Schedule
Selecting Course Start Dates
Video - Selecting Course Start Dates
Retake Policy
Start Dates Showing "??"
Schedule Customization and Course Pacing
Prerequisites for eCornell Courses
Do I Have To Select Start Dates For All Of My Courses?
Pay As You Go - Course Scheduling
Single-Course Enrollment
Registering For A Course Or Certificate
Finding Your Start Date
Organizational Partner Drop/Transfer Policy
Video - How To Change Your Course Start Dates
Viewing Your Schedule
eCornell Course Length
Finding Dates to Retake a Course
Course Navigation
Getting Started at eCornell
Logging In to Your Course
Submitting The Course Project
Video: How To Create a Discussion Response
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Finding Your Course Transcript/Printable Course
Extension Policy
What To Do If You Miss a Course
Locating Your Course Syllabus
Difficulty Accessing Course Materials in China
Course Structure And When To Be Online
Converting a Google Docs File to Another Format for Submission
Marriott SSO Login Instructions
Understanding Your Grade Book
Research Paper Review
Cannot Access "Take me to my courses"
Navigating The Course Environment (Canvas)
Sharing eCornell Content/Resources
Confirming You Have Completed All Course Requirements
Creating A Video Response In A Discussion
New Student Orientation
Adding An Image to a Discussion Post
Required Materials for HAME507 and HAME508
No Courses On Your Dashboard
Course Access After The End Of Instruction
Account Management
Updating Your Profile or Display Name
Resetting Your Password
Password And Username Guidelines
Cleaning Up Your Canvas Inbox
Change The Language for Your Course Environment in Canvas
eCornell Code of Conduct and Academic Integrity
Adjusting Your Notification Settings
Cornell University NetID and .edu Email Address Eligibility
Glossary Of Terms
Sync Course Calendar With Google Calendar
Sync Course Calendar With Outlook Calendar
Records and Completion
Video - Downloading Your Student Record / Transcript
US Authentications Services
PDU Category For PMI Recertification
Downloading Your Student Transcript
Grading Scheme
Leverage Your Certificate
Filling out your In-School Deferment Request form (OMB No. 1845-0011)
Locating An Old Certificate
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Video - How To Download Your Certificate
Request official verification of your CEUs
Ordering a Hard Copy of Your Certificate
Does the Certificate Say eCornell or Cornell University?
Tuition And Tax Credits
Trouble Downloading Your Certificate
Finding a Copy of Your Receipt
Locating HRCI codes, PMI codes, SHRM codes, and CEUs
Printing Your Certificate
Certificate Authentication
Plagiarism Policy
Downloading Your Confirmation of Completion Letter
Recommendation Letter / Reference
Continuing Education Units (CEU)
Academic Credit For eCornell Courses
Certificate vs Certification
Editing Your Name On Your Record
Video - How To Download Your Confirmation of Completion Letters
1098-T Form
Troubleshooting
Alternatives to Microsoft Office to Complete Coursework
Clearing Your Browser's Cache
Login Issues / Trouble With Username and/or Password
Using a Tablet or Mobile Device
Technical Requirements For eCornell Courses
"Entity Not Found" Error Message
Course Content Not Loading - Troubleshooting
Mac Users - Converting a Pages File to Another Format for Submission
Help With Technical Issues
Trouble Logging in to your eCornell Account
Trouble With Course Poll or Survey
On-Demand
On-Demand Student Transcript
Browsing On-Demand Lesson Library
On-Demand Certificate Eligibility
On-Demand Lessons Not Showing as Complete
Accessing On-Demand Lessons
On-Demand Lesson Length of Access
Saving Your Place in On-Demand Courses
Cornell Staff/Student: Starting On-Demand Courses With Your Cornell NetID
Keynotes
Keynotes: Will you share documents shown in the Keynote?
Keynotes: Will I be able to earn CEUs?
Keynotes: Is this event free?
Keynotes: Trouble Registering For a Live Event
Keynotes: Unsubscribe From Mailing List
Keynotes: Will this event be recorded?
Special Programs
The Plant-Based Nutrition Certificate Program
Produce Safety Alliance Grower Training: Frequently Asked Questions
Q & A for Bank of America's 'Women's Entrepreneurship' students
PHR Prep Course Requirements
Q & A for Master Beekeeping Students
Q & A For Professional Mediation Students
Registering for Plant-Based Nutrition Certificate CEs
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- Course Navigation
- Cannot Access "Take me to my courses"
Cannot Access "Take me to my courses"
I get logged out after clicking "Take me to my courses"...
If you are logged out after clicking "Take me to my courses," this can mean:
- You have not yet selected start dates for your program. If you have just purchased your program, to select start dates, please visit this article.
- You have selected start dates, but your courses have not yet opened. Please wait until 9 AM Eastern Standard Time on the day that your course begins for course access.
- You are enrolled through one of eCornell's corporate partners and have access to the On-Demand platform. If you know you are taking On-Demand courses, log in via ondemand.ecornell.com instead.
- You may have created multiple accounts. Reach out to Student Support via ec_helpdesk@ecornell.com and list out any email addresses you own. If you have multiple accounts, Student Support can provide options for merging your information into a single account.
