Enrollment and Scheduling
Changing Your Course Start Date or Schedule
Selecting Course Start Dates
Video - Selecting Course Start Dates
Retake Policy
Start Dates Showing "??"
Schedule Customization and Course Pacing
Prerequisites for eCornell Courses
Do I Have To Select Start Dates For All Of My Courses?
Pay As You Go - Course Scheduling
Single-Course Enrollment
Registering For A Course Or Certificate
Finding Your Start Date
Organizational Partner Drop/Transfer Policy
Video - How To Change Your Course Start Dates
Viewing Your Schedule
eCornell Course Length
Finding Dates to Retake a Course
Course Navigation
Getting Started at eCornell
Logging In to Your Course
Submitting The Course Project
Video: How To Create a Discussion Response
Messaging Your Course Facilitator
Finding Your Course Transcript/Printable Course
Extension Policy
What To Do If You Miss a Course
Locating Your Course Syllabus
Difficulty Accessing Course Materials in China
Course Structure And When To Be Online
Converting a Google Docs File to Another Format for Submission
Marriott SSO Login Instructions
Understanding Your Grade Book
Research Paper Review
Cannot Access "Take me to my courses"
Navigating The Course Environment (Canvas)
Sharing eCornell Content/Resources
Confirming You Have Completed All Course Requirements
Creating A Video Response In A Discussion
New Student Orientation
Adding An Image to a Discussion Post
Required Materials for HAME507 and HAME508
No Courses On Your Dashboard
Course Access After The End Of Instruction
Account Management
Updating Your Profile or Display Name
Resetting Your Password
Password And Username Guidelines
Cleaning Up Your Canvas Inbox
Change The Language for Your Course Environment in Canvas
eCornell Code of Conduct and Academic Integrity
Adjusting Your Notification Settings
Cornell University NetID and .edu Email Address Eligibility
Glossary Of Terms
Sync Course Calendar With Google Calendar
Sync Course Calendar With Outlook Calendar
Records and Completion
Video - Downloading Your Student Record / Transcript
US Authentications Services
PDU Category For PMI Recertification
Downloading Your Student Transcript
Grading Scheme
Leverage Your Certificate
Filling out your In-School Deferment Request form (OMB No. 1845-0011)
Locating An Old Certificate
Tracking Your Program Progress
Accessing The CE Statement Of Credit
Video - How To Download Your Certificate
Request official verification of your CEUs
Ordering a Hard Copy of Your Certificate
Does the Certificate Say eCornell or Cornell University?
Tuition And Tax Credits
Trouble Downloading Your Certificate
Finding a Copy of Your Receipt
Locating HRCI codes, PMI codes, SHRM codes, and CEUs
Printing Your Certificate
Certificate Authentication
Plagiarism Policy
Downloading Your Confirmation of Completion Letter
Recommendation Letter / Reference
Continuing Education Units (CEU)
Academic Credit For eCornell Courses
Certificate vs Certification
Editing Your Name On Your Record
Video - How To Download Your Confirmation of Completion Letters
1098-T Form
Troubleshooting
Alternatives to Microsoft Office to Complete Coursework
Clearing Your Browser's Cache
Login Issues / Trouble With Username and/or Password
Using a Tablet or Mobile Device
Technical Requirements For eCornell Courses
"Entity Not Found" Error Message
Course Content Not Loading - Troubleshooting
Mac Users - Converting a Pages File to Another Format for Submission
Help With Technical Issues
Trouble Logging in to your eCornell Account
Trouble With Course Poll or Survey
On-Demand
On-Demand Student Transcript
Browsing On-Demand Lesson Library
On-Demand Certificate Eligibility
On-Demand Lessons Not Showing as Complete
Accessing On-Demand Lessons
On-Demand Lesson Length of Access
Saving Your Place in On-Demand Courses
Cornell Staff/Student: Starting On-Demand Courses With Your Cornell NetID
Keynotes
Keynotes: Will you share documents shown in the Keynote?
Keynotes: Will I be able to earn CEUs?
Keynotes: Is this event free?
Keynotes: Trouble Registering For a Live Event
Keynotes: Unsubscribe From Mailing List
Keynotes: Will this event be recorded?
Special Programs
The Plant-Based Nutrition Certificate Program
Produce Safety Alliance Grower Training: Frequently Asked Questions
Q & A for Bank of America's 'Women's Entrepreneurship' students
PHR Prep Course Requirements
Q & A for Master Beekeeping Students
Q & A For Professional Mediation Students
Registering for Plant-Based Nutrition Certificate CEs
- Browse Categories
- Troubleshooting
- Trouble With Course Poll or Survey
Trouble With Course Poll or Survey
Why won't my course Poll or Survey submit?
- Ensure you have filled out the answer to each question. The survey or poll will not submit if any answers were missed.
- If you do not see the questions and are receiving the proxy error shown below, request your IT department to whitelist lms.ecornell.com, Google, and Qualtrics so you can access the poll/survey content. If your IT department cannot do this for you, access the Poll or Survey from a non-work device.
- If your course includes a Qualtrics survey (the survey will say "Powered by Qualtrics", like in the image below), right-click on the See Response Report button and select Open Link in a New Tab to see the survey results.
