Editing Your Name On Your Record

Monique Staats Updated by Monique Staats

eCornell allows students to adjust their profile name on their Student Portal profile, which is private and will not be seen by anyone other than eCornell staff, as well as the Canvas profile, which is seen my facilitators and peers. To make changes to either of your profiles, please visit this article.

To protect the integrity of your certificate and the investment you have made, you cannot edit your name as it will appear on your certificate once you have specified it in your Student Portal Profile. If you need to make a change, please contact Student Support at ec_helpdesk@cornell.edu. For security, you will need to verify your identity when submitting a name change request. Along with your inquiry, you may want to include a picture of an official ID.

Please review the "Name as It Will Appear on the Certificate" field in the Profile section of your Student Portal before printing your certificate. Names cannot be changed for any reason once the certificate has been printed.

If your name has changed since completing/printing your certificate and you need to have your certificate verified, please contact Student Support. While your name cannot be changed on your certificate, a note can be added to your account so that we can match your credential to you.

I want my display name to be different from my formal name. Can I customize it?
Students are able to edit their display name, which is visible to classmates and facilitators within the learning environment, Canvas. For help editing your display name, read this article.
Looking to print your certificate?
See this article for instructioins on how to print your certificate. Be sure to check the "Name as It Will Appear on the Certificate" field in the Profile section of your Student Portal before printing your certificate.
Looking to download your confirmation of completion letter?
Confirmation of Completion letters are for individual courses. For instructions on how to download these, read this.
I enrolled someone and the profile was acidentally registered under my name! What do I do?
As accounts are specific to the individual, we cannot transfer ownership of an account from one person to another. For this reason, prior to completing checkout, be sure to verify that all information is accurate. If an account is created in error under the wrong name, please connect with your Enrollment Counselor or our Enrollment Team via ecornellinfo@cornell.edu to initiate a drop/refund for the incorrect account.

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