On-Demand Lessons Not Showing as Complete

My On-Demand lessons aren't showing as completed, but I did finish them. What next?

  • Be certain you have successfully completed your final assessment from the lesson and that you have earned 75% or higher.
    • Each individual course/module will have a Lesson Quiz at the end that must be completed in order to earn a passing grade.
    • If you are unsure of whether you completed the quiz, visit this article to locate your individual course grade books.
    • You may retake the final assessment as many times as needed to earn the necessary points.
  • Wait 24 hours for our system to generate your completion letter, which you will access from your Student Portal.
  • If it has been over 24 hours, and you have sufficient points on your quiz, please reach out to Student Support at ec_helpdesk@cornell.edu.
How can I download my completion letter?
Visit this article for steps to download your completion letter for individual courses.
Is there a document that lists all of my On-Demand lessons?
Yes! You can download your student transcript, which will list all your lessons and grades. Learn how to do that in this article.

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