Enrollment and Scheduling
Changing Your Course Start Date or Schedule
Selecting Course Start Dates
Guild - Dropping Your Program
Video - Selecting Course Start Dates
Retake Policy
Start Dates Showing "??"
Schedule Customization and Course Pacing
Prerequisites for eCornell Courses
Do I Have To Select Start Dates For All Of My Courses?
Pay As You Go - Course Scheduling
Single-Course Enrollment
Registering For A Course Or Program
Finding Your Start Date
Organizational Partner Drop/Transfer Policy
Video - How To Change Your Course Start Dates
Viewing Your Schedule
Certificate 2-year Expiration
eCornell Course Length
Finding Dates to Retake a Course
Course Navigation
Getting Started at eCornell
Logging In to Your Course
Messaging Your Course Facilitator
Finding Your Course Transcript/Printable Course
Extension Policy
What To Do If You Don't Pass a Course
Locating Your Course Syllabus
Difficulty Accessing Course Materials in China
Best Practices for eCornell Students
Creating a Response in a Discussion Forum
Course Structure And When To Be Online
Converting a Google Docs File to Another Format for Submission
Marriott SSO Login Instructions
Completing your Course Project
Translating Captions and Audio in Course Content Videos
Understanding Your Grade Book
Research Paper Review
Cannot Access "Take me to my courses"
Navigating The Learning Environment (Canvas)
Sharing eCornell Content/Resources
Confirming You Have Completed All Course Requirements
Creating A Video Response In A Discussion
Download Your Completed Course Project
Accessing Your Live Session
New Student Orientation
Adding An Image to a Discussion Post
Required Materials for HAME507 and HAME508
No Courses On Your Dashboard
Course Access After The End Of Instruction
Account Management
Updating Your Profile or Display Name
Resetting Your Password
Password And Username Guidelines
Cleaning Up Your Canvas Inbox
Change The Language for Your Course Environment in Canvas
eCornell Plagiarism Policy
eCornell Code of Conduct
Accessibility Accommodations
Adjusting Your Notification Settings
How to Whitelist Email Domains to Ensure Course Access and Notifications
Cornell University NetID and .edu Email Address Eligibility
Glossary Of Terms
Sync Course Calendar With Google Calendar
Sync Course Calendar With Outlook Calendar
Records and Completion
Video - Downloading Your Student Record / Transcript
US Authentications Services
PDU Category For PMI Recertification
Downloading Your Student Transcript
Grading Scheme
Leverage Your Credential
Filling out your In-School Deferment Request form (OMB No. 1845-0011)
Locating An Old Credential
Tracking Your Program Progress
Video - How To Download Your Certificate
Request official verification of your CEUs
Ordering a Hard Copy of Your Certificate or Credential
Sharing Your Credential
Does the Certificate Say eCornell or Cornell University?
Tuition And Tax Credits
Trouble Downloading Your Certificate/Credential
Finding a Copy of Your Receipt
Locating HRCI codes, PMI codes, SHRM codes, and CEUs
Downloading / Printing Your Credential
Certificate Authentication
Downloading Your Confirmation of Completion Letter
Why am I seeing different grading types on my transcript?
Recommendation Letter / Reference
Continuing Education Units (CEU)
Academic Credit For eCornell Courses
Certificate vs Certification
Editing Your Name On Your Record
Video - How To Download Your Confirmation of Completion Letters
1098-T Form
Troubleshooting
Alternatives to Microsoft Office to Complete Coursework
Clearing Your Browser's Cache
Login Issues / Trouble With Username and/or Password
Using a Tablet or Mobile Device
Live Session Troubleshooting Guide
Technical Requirements For eCornell Courses
"Entity Not Found" Error Message
Course Content Not Loading - Troubleshooting
Mac Users - Converting a Pages File to Another Format for Submission
Help With Technical Issues
Trouble Logging in to your eCornell Account
Trouble With Course Poll or Survey
On-Demand
On-Demand Student Transcript
Browsing On-Demand Lesson Library
On-Demand Credential Eligibility
On-Demand Lessons Not Showing as Complete
Accessing On-Demand Lessons
On-Demand Lesson Length of Access
Saving Your Place in On-Demand Courses
Cornell Staff/Student: Starting On-Demand Courses With Your Cornell NetID
Keynotes
Keynotes: Will you share documents shown in the Keynote?
Keynotes: Will I be able to earn CEUs?
Keynotes: Is this event free?
Keynotes: Trouble Registering For a Live Event
Keynotes: Unsubscribe From Mailing List
Keynotes: Will this event be recorded?
Special Programs
- Browse Categories
- Course Navigation
- Best Practices for eCornell Students
Best Practices for eCornell Students
Updated
by Brittany Iafrate
Consistency is key. The most successful eCornell students set a regular schedule. Try to dedicate 3-5 hours each week (about 30-60 minutes a day) to your coursework. Start early and work steadily rather than leaving everything to the last minute. This routine makes your workload feel manageable and keeps stress low.
Stay organized. Review your syllabus as soon as your course opens so you know the grading scheme, due dates, and passing requirements (remember, you typically need an 85% or higher to pass and your syllabus will note if your course has a different requirement ). Use your course calendar and the Grades page to track your assignments and deadlines.
Communicate early and often. If you have a question or feel stuck, don’t wait- send your facilitator a message through Canvas. If you are encountering a technical issue- reach out to the HelpDesk. Engaging with classmates in discussions and the Student Lounge can also help reinforce your learning and offer new perspectives.
Be actively engaged. Make time for optional live sessions if you can- they’re a great chance to connect, ask questions, and hear from others. Check your Canvas email regularly for important course updates and feedback from your facilitator.
Take advantage of resources. Start with the Knowledge Base for quick, searchable answers to common questions- it's your first stop for troubleshooting and general information. Be sure to complete the New Student Orientation course, as it’s designed to walk you through everything you need to know before your first class. If you can’t find what you need, you can always email the helpdesk for personal support.
Don’t hesitate to ask for help. Whether you’re facing a technical challenge or need an extension due to unexpected circumstances, reaching out early can make all the difference. If you have submitted at least half of your assignments and need more time, contact your facilitator before the course ends to request a 48-hour extension.
A few final tips:Take no more than two courses at a time for the best learning experience. Download your important materials and course transcript for your records. The students who participate, ask questions early, and engage with the eCornell community are the ones who thrive.
Remember: you’re not alone on this journey. If you need support, we’re here to help.
Expand Your Learning: Extra Features & Benefits eCornell offers more than just coursework! Students are invited to participate in Keynotes- live or recorded events featuring Cornell experts on trending topics- and Symposia, which are interactive sessions that help you connect, collaborate, and apply your knowledge in real-world contexts. These are excellent opportunities to broaden your perspective, build your network, and enrich your overall learning experience.
Updated: 1.29.26 BIP